Return and Refund Policy

At Nyrez.com, we serve with humility and a sincere desire to ensure your satisfaction. We understand that sometimes a product may not meet your expectations, and we are here to make the return or refund process as smooth and understanding as possible.

1. Eligibility for Returns

We humbly accept return requests for products that:

• Are unused and in their original packaging
• Have not been damaged or altered after delivery
• Are returned within 7 days of delivery

2. How to Request a Return

Please contact our team through the Contact Page. Kindly mention your order number and the reason for return. We will get back to you with the next steps, gently guiding you through the process.

3. Refund Process

Once the returned item reaches us and passes our quality check, we will process your refund within 5–7 working days. Refunds are credited back to your original payment method.

4. Non-Returnable Items

Some items like perishable goods, personal care products, and opened packaging may not qualify for returns. We kindly request you to review the product description before purchasing.

5. Shipping Charges

Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our end. We appreciate your understanding in such matters.

6. Questions?

We are always happy to help. Please don’t hesitate to reach out via our Contact Page if you need any assistance or clarification.

Thank you for giving Nyrez.com the opportunity to serve you with love and care. We hope to continue being part of your joyful shopping experience.